Refund & Return Policy

1. Refund Eligibility

Refund requests must be submitted within 48 hours of the date your order is delivered.

To qualify for a refund:

The item must be unused, unopened, and in its original condition.
All original packaging, tags, labels, accessories, manuals, and other included materials must be present.
The product must be in a condition that allows it to be resold.
You must provide your order number and proof of purchase.
The product must not show signs of use, damage, alteration, or wear.

Approved returns that are not the result of a defective product or an incorrect item being shipped are subject to a 20% restocking fee. The restocking fee will be deducted from the approved refund amount.

No restocking fee will be charged when the product received is defective, damaged upon arrival, or is the wrong item shipped by Champ Sporting Goods.

2. Non-Refundable Items

We do not accept refunds or returns for:

Items that have been opened or used.
Items returned more than 48 hours after delivery.
Products that are damaged after delivery due to misuse, improper handling, or normal wear.
Items missing their original packaging, tags, or accessories.
Personalized or customized products, unless they arrive defective or damaged.
Gift cards and other items specifically identified as non-refundable at the time of purchase.

3. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us as soon as possible and preferably within 48 hours of delivery.

Please provide your order number and clear photographs of the product, packaging, and shipping label. We will review the issue and determine the appropriate resolution, which may include a replacement or refund.

Products that are confirmed to have arrived defective, damaged, or incorrect are not subject to the 20% restocking fee. When the issue is determined to be the responsibility of Champ Sporting Goods, Champ Sporting Goods will also provide appropriate return instructions.

4. How to Request a Refund

To request a refund, contact Champ Sporting Goods within 48 hours of delivery and provide:

Your name
Order number
Date the order was delivered
Product you are requesting to return
Reason for the refund
Photos of the item and packaging when requested

Do not ship an item back without receiving return instructions from us.

5. Return Shipping

Unless the item was sent incorrectly, arrived damaged, or was defective, the customer is responsible for the cost of return shipping.

For approved returns, the item must be securely packaged to prevent damage during shipment. Champ Sporting Goods is not responsible for items lost or damaged while being returned by the customer.

When an item is returned because it was sent incorrectly, arrived damaged, or was defective, the customer will not be responsible for return shipping when the issue is confirmed to be the responsibility of Champ Sporting Goods or the product manufacturer.

6. Restocking Fee

A 20% restocking fee applies to approved returns that are made for reasons other than receiving a defective, damaged, or incorrect product.

The restocking fee is calculated based on the purchase price of the returned product and will be deducted from the refund amount.

The 20% restocking fee does not apply when:

The wrong product was shipped by Champ Sporting Goods.
The product arrived defective.
The product arrived damaged.
The product is otherwise determined to have a product or fulfillment issue that qualifies for a fee-free refund or replacement.

7. Refund Processing

Once an approved return is received and inspected, we will notify you whether your refund has been approved.

For approved returns subject to the restocking fee, the 20% restocking fee will be deducted from the refund amount.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow your payment provider or financial institution additional processing time for the refund to appear in your account.

8. Refund Approval

Submitting a refund request does not guarantee approval. All returned merchandise is subject to inspection to verify that it meets the requirements of this policy.

Champ Sporting Goods reserves the right to deny a refund if the returned merchandise does not meet the conditions stated above.